{"id":72808,"date":"2025-04-04T07:00:28","date_gmt":"2025-04-04T11:00:28","guid":{"rendered":"https:\/\/www.workdesign.com\/?p=72808"},"modified":"2025-04-01T20:19:02","modified_gmt":"2025-04-02T00:19:02","slug":"the-three-pillars-of-workplace-success-with-jess-klay","status":"publish","type":"post","link":"https:\/\/www.workdesign.com\/2025\/04\/the-three-pillars-of-workplace-success-with-jess-klay\/","title":{"rendered":"The Three Pillars of Workplace Success with Jess Klay"},"content":{"rendered":"<h2>Workplace experience expert <a href=\"http:\/\/linkedin.com\/in\/jessklay\">Jess Klay<\/a> joins Bob Fox to break down the Three Pillars of Workplace Strategy\u2014Connection, Wellbeing, and Adaptability\u2014and how they are shaping the next generation of office environments.<\/h2>\n<p><iframe loading=\"lazy\" title=\"The Three Pillars of Workplace Success with Jess Klay\" width=\"696\" height=\"392\" src=\"https:\/\/www.youtube.com\/embed\/BVa-TGSFm2o?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>Whether you&#8217;re a facility manager, workplace strategist, corporate real estate leader, or HR professional, this conversation is packed with insights on how to create dynamic, human-centered spaces that drive engagement, innovation, and business success.<\/p>\n<h2>What You\u2019ll Learn:<\/h2>\n<ul>\n<li>How connection and community impact workplace culture<\/li>\n<li>Why wellbeing and sustainability are critical for employee retention<\/li>\n<li>The role of AI-driven space planning in optimizing real estate decisions<\/li>\n<li>How companies can evolve and adapt to meet changing workforce expectations<\/li>\n<\/ul>\n<p>As organizations rethink their offices, hospitality-driven experiences, hybrid work models, and smart workplace technologies are defining the future. Whether you&#8217;re navigating an office redesign, workplace policy shift, or simply wondering what makes people want to return to the office, this conversation is for you.<\/p>\n<div class=\"sc-separator type-thin\"><\/div>\n<h2>Key Moments<\/h2>\n<p>01:22- Introduction to What the F* is Happening to the Office?<\/p>\n<p>02:25 &#8211; Jess Klay Intro<\/p>\n<p>04:21 &#8211; The Three Pillars of Workplace Success<\/p>\n<p>08:45 &#8211; Adapting to Remote and Hybrid Work<\/p>\n<p>10:00 &#8211; Leveraging Employee Insights for Office Design<\/p>\n<p>12:31 &#8211; Integrating Technology in Workplace Design<\/p>\n<p>13:32 &#8211; The Role of Personalization in Work Environments<\/p>\n<p>18:52 &#8211; Co-Creation and the Human Element in Design<\/p>\n<p>24:00 &#8211; The Importance of Business Goals in Workplace Strategy<\/p>\n<p>26:2 7 &#8211; Maximizing Operational Expenses for Business Goals<\/p>\n<p>28:42 &#8211; Creating Brand Experiences in Office Spaces<\/p>\n<p>33:10 &#8211; Supporting Diverse Employee Needs in the Workplace<\/p>\n<p>36:36 &#8211; Measuring Workplace Performance and Employee Experience<\/p>\n<p>39:27 &#8211; Emerging Trends in Workplace Design and Hospitality<\/p>\n<p>41:55 &#8211; Multiple Generations &amp; The Importance of Co-Creation in Workplace Culture<\/p>\n<p>43:49 &#8211; Mandates &amp; Creating Purpose &amp; Culture<\/p>\n<p>46:00 &#8211; Shifting Mindsets in Facilities Management<\/p>\n<p>48:05 &#8211; Prioritizing Workplace Initiatives Based on Business Goals<\/p>\n<p>50:03 &#8211; Envisioning the Future of Workplace Environments<\/p>\n<div class=\"sc-separator type-thin\"><\/div>\n<h2>Meet Jess Klay<\/h2>\n<p><a href=\"http:\/\/jessklay.com\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-72816 alignleft\" src=\"https:\/\/www.workdesign.com\/wp-content\/uploads\/2025\/04\/Jess-Klay-Headshot-2025-200x300.png\" alt=\"\" width=\"200\" height=\"300\" srcset=\"https:\/\/www.workdesign.com\/wp-content\/uploads\/2025\/04\/Jess-Klay-Headshot-2025-200x300.png 200w, https:\/\/www.workdesign.com\/wp-content\/uploads\/2025\/04\/Jess-Klay-Headshot-2025-120x180.png 120w, https:\/\/www.workdesign.com\/wp-content\/uploads\/2025\/04\/Jess-Klay-Headshot-2025.png 416w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/a>As a dynamic and award-winning Workplace Experience and Design Leader, Jess thrives on guiding global teams and harmonizing the diverse interests of stakeholders. With a proven track record in managing multi-million dollar capital and operational budgets, Jess excels at assessing performance and delivering strategic recommendations that drive results. Jess&#8217;s deep understanding of organizational psychology, combined with exceptional interpersonal skills and strong problem-solving abilities, allows her to connect with people and foster positive change. She is passionate about creating inspiring, people-centric environments that ignite collaboration and innovation, transforming workplaces into spaces where ideas flourish and individuals thrive.<\/p>\n<h3>Connect with Jess via <a href=\"http:\/\/linkedin.com\/in\/jessklay\">LinkedIn<\/a> or at <a href=\"http:\/\/jessklay.com\">Jess Klay Design<\/a><\/h3>\n<p>&nbsp;<\/p>\n<div class=\"sc-separator type-thin\"><\/div>\n<h2>Interested in sponsoring work-related content?<\/h2>\n<p>We collaborate with brands shaping the workplace experience. Contact <a href=\"mailto:bob.fox@workdesign.com\">bob.fox@workdesign.com<\/a> to explore opportunities.<\/p>\n<div class=\"sc-separator type-thin\"><\/div>\n<h2>Credits:<\/h2>\n<ul>\n<li>Created By Bob Fox<\/li>\n<li>Produced By Work Design Studios<\/li>\n<li>Directed By Bob Fox<\/li>\n<li>Special Thanks to Michelle Weiss<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Workplace experience expert Jess Klay joins Bob Fox to break down the Three Pillars of Workplace Strategy\u2014Connection, Wellbeing, and Adaptability\u2014and how they are shaping the next generation of office environments.<\/p>\n","protected":false},"author":443,"featured_media":72809,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"video","meta":{"_acf_changed":false,"footnotes":""},"categories":[784],"tags":[30211,25574,25175,176,1234,23416,28077,27448,25162,30862,29356,397],"class_list":{"0":"post-72808","1":"post","2":"type-post","3":"status-publish","4":"format-video","5":"has-post-thumbnail","7":"category-videos","8":"tag-ai-in-the-workplace","9":"tag-bob-fox","10":"tag-co-creation","11":"tag-corporate-real-estate","12":"tag-employee-engagement","13":"tag-facility-management","14":"tag-hospitality-inspired-office","15":"tag-human-centric-spaces","16":"tag-hybrid-work","17":"tag-jess-klay","18":"tag-workplace-environment","19":"tag-workplace-experience","20":"post_format-post-format-video"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.9 (Yoast SEO v26.5) - 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